The FAQ
Frequently asked questions
and additional resources.
Frequently Asked Questions
1. What is RecHub?
RecHub is an all-in-one, fully integrated software solution for outdoor recreation organizations. It helps you manage everything from online reservations to equipment checkouts, membership tracking and much, MUCH more! You can view a comprehensive list of our features here.
2. What types of businesses do you work with?
Our platform is specifically built for businesses that specialize in outdoor recreation. We work with sailing clubs, surf shops, paddle sports, climbing gyms, scuba schools, outfitters, bike rentals, outdoor university programs and many more! Not in the outdoor space but still want to save time and money? Contact us to learn more about how we can help your organization grow.
3. How much does it cost?
Due to the specific nature of our software, pricing can vary by a number of factors (Think: size of organization, desired features, types of events). You can learn more about our pricing options by contacting us directly for a quote.
4. What about setup and training? Support?
We offer personalized one-on-one training to make sure your transition is as seamless as possible. Need help with data migration? Just ask!
If you have questions or run into any issues later on, you can always submit a help ticket online or call us in an emergency.
5. Will I need to switch my payment processor?
We're currently integrated with several credit card processing systems. Most of our clients use and have saved significant amounts of money (some over $10,000!) by using CardConnect. For smaller organizations, we offer compatibility with Stripe. University or other large organization? We can also support over 100 different gateways linked to Spreedly*.
*Additional fees may apply.
6. What about the privacy of my customers?
RecHub will NEVER share your or your customers’ private information. By saving only tokenized credit cards on our servers, you can rest assured knowing your information is safe. We’re also PCI compliant.
You can view our entire Privacy Policy here.
7. This all sounds great! Where do I signup?
We can't wait to get you started! Fill out the form below and we'll contact you soon on how you can join the Hub.
What Our Customers ❤️!
Joe Webb
Director of Outdoor UW
RecHub works great for Hoofers. Its ability to account for specific details and still be friendly to use is an excellent advantage for our club leaders and staff. I'm really excited to see the company grow and see the software being used by other programs. It has tremendous potential and can only improve from an already great program.
Travis Lund
Executive Director at Treasure Island Sailing Center
RecHub is a robust platform which can handle everything from registration and inventory to rentals and communication. Prior to RecHub we were working off Excel and paper wasting both time and resources. We have now streamlined many of our processes and improved our workflow. Not only it is a great tool, the support from the company is personal, hands-on and tailored to your needs. I give them a 10 out of 10!!
Lindsey Waxman
Director of Operations at Puget Sound Sailing Institute
RecHub has been a complete game changer for our business. The entire process from onboarding, installation, training and maintaining has been great. We can now operate smoothly, effectively and efficiently because of RecHub. We required quite a bit of unique customization in the beginning and Justin tackled it with professionalism and ease. We love that we can customize items that fit our product and business needs but also have the standard framework of RecHub to use for our business as well. We honestly don’t know what we did before we found them and look forward to continuing our partnership with them in the future!
Corey Hall
Waterfront Programs Coordinator at St. Petersburg Yacht Club
RecHub has been a great addition to our facility for both our staff and members. The program has helped us save time by tracking equipment usage, maintenance issues as well as member retention and program enrollment. Members have access to their sailing records and class enrollments; while the system aids our staff by automatically verifying that each guest has the proper membership and ratings prior to usage.